At Contour Living, we not only strive for great comfort, but great products as well. We offer a 1 year warranty to cover any damage or defects. If you are not satisfied, we are not doing our job.
For any Contour warranty claim, you can contact us directly at 800-950-0230 to initiate your claim, or you can email us directly at [email protected]. To start the replacement process for your warranty, you will need to provide us with the following information.
This will help us determine the product defect and the replacement or repair that needs to be made.
If you are mailing us your warranty information, please provide your name, and contact info that you can be reached at. This way if our Customer Care center has any questions or updated on your warranty claim, you can be reached.
After we receive all the information listed above from you, we will let you know whether the product is under warranty and covered by our warranty policy, or provide you with other replacement options.
If your item is Covered Under Warranty, we will cover the cost in replacing/repairing the product for you.
If your item is Not Covered Under Warranty, we will offer you replacement or repair options that you may find suitable.