Browse our extensive list of commonly asked questions. From product specific questions, to questions about your account or order. If you do not see it listed here, and think it should, just let us know - We are here to serve you better.
You have 30 days if you do not like your product and wish to send it back to us for a refund. You can read our full Return Policy online for more details.
All orders over $50.00 receive free shipping. Offer is only valid for lower 48 United States (everyone minus Hawaii and Alaska).
Yes. Most of our products are considered personal items and by law must be physically destroy and disposed. Any returned that has been opened and used is subject to a 20% disposal fee deducted from their return credit.
Please allow 2 business days for the return credit to be issued after your return is received by our warehouse. Once the credit is issued, it may take 3 -5 business days to appear on your billing statement.
Your email is entirely safe with Contour Living. We do not sell your email or personal information to any third party vendors. We use your email address to provide important information about your ContourLiving.com orders such as order confirmation, order tracking and refund status. During account creation, you have the option to decline any correspondence with Contour Living.
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The Kabooti Orthopedic Seat Cushion is made from a durable molded polyurethane foam, and comes with a nylon cover in your choice of black, gray, blue or camo.
Filling: The filling in the CPAPMax is memory foam on one side, and tradition fiber fill on the other. The Contour CPAP is molded poly foam.
Design: The design of the two are different as well. The CPAPMax sides are completely cut out and the Contour CPAP pillow is just indented. The CPAPMax pillow provides more room for movement with your CPAP mask on.
Size(Height): The Contour CPAP pillow is 4 inches tall. The CPAPMax is 5 inches and has a removable memory foam insert to make it 4 inches.
Although some of our products are covered by select insurance carriers, we can not submit claims to your insurance company. We reccommend contacting your insurance provider for information regarding reimbursement. Normally you will have to pay for the product, submit your reciept to the insurance comany and they will reimburse you for your purchase amount.
All Contour brand products are Latex Free.
The Free Bed Massager is a system that will span either the width or length of your bed, and creates a gentle vibrating massage. It is comparable to older movies with the beds you put quarters in to make vibrate. You can choose to target specific areas of your body with your remote to massage.
Both the left side and right Side fold UNDERNEATH the middle section of the BackMax, which will return it to its original position.