Global Data Privacy Policy

At ContourLiving.com, we know the importance of security and your data. While our main goal is to provide comfort solutions to you, our second priority is to ensure your data remains safe & secure. Our transparency with you has always been the foundation of our relationship, your data is no different.

Our Global Privacy policy set forth explains the data we collect on our website, how it’s used, and what your rights are to the data collect.

What Data Does Contour Living Collect?

When you visit www.contourliving.com, there are three types of bucketed data we collect. These data types are:

  • Order Data
  • Browser History Data
  • Email & Other Forms of Communicative Data (optional)

What Does Contour Living Do With My Data?

Through our website, we do collect personally identifiable information like, names, addresses (physical & email), when voluntarily submitted by our visitors. The information you provide is used only to fulfill your specific requests (order or communication).

We may use your information to:

  • Process Orders
    • Shipping Your Order
    • Communicating Any Order Issues or Updates
    • Provide Personalized Shopping Experience Based On Product Views (see Cookie/Tracking Technology)
    • Email Updates & Promotions

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Additionally, we may share some of your information with governmental agencies or other company’s assistance us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to any third party for marketing purposes.

 

What Rights Do I Have With My Data?

As the originator of your data, you own and dictate what we do with your data. Your data rights are as follows:

Right to Access Data

At any time, any user may request from the Contour Living team, confirmation on whether or not your information is being processed, and if so, access to the data we may have.

Right to Rectification

At any time, any user may request without delay, the rectification of inaccurate data concerning him or her

Right to Erasure

At any time, any user may request the right to remove all personal data. When this type of request is made, any customer data that is in the store, will be fully deleted within 14 days.

Right to Portability

At any time, any user may request a copy of their personal data which may be requested from the Contour Living team. This will be in a readable format which you can access within 24 hours from request.

Right to Object

At any time, any user may object to us collecting your personal data. Once an order is completed – the processing ceases.

How Contour Living Protects My Data?

In the IoT (Internet of Things), a huge concern is personal security, which we take very seriously. We implement the best practices for security and privacy of each and every individual that visits www.contourliving.com. We do not sell or share data with outside third party companies or agencies.

Here at Contour Living we promote the highest levels of security to ensure a safe shopping experiencing over the internet. Our website features a secure order process and our security is verified daily by GeoTrust – which also features:

  • TruBusiness ID Extended Validation Security – Strongest bit encryption available at 2048 bit root protections
  • Assurance Protection $500K USD Warranty – GeoTrust dynamic True Site Seal Trustmark

Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

We reserve the right to make changes to this policy. Any changes to this policy will be posted.

 

::CAPTCHA_BOX::