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Feel free to contact us directly at 800-950-0230 for any questions

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Questions? Call Us! 800-950-0230

Shipping Policy

Shipping Guidelines

We offer low flat shipping rates for all products.  Orders up to $50 ship for $4.99, Orders over $50 ship for $6.99 and free for orders over $85!  Orders are processed as quickly as possible and will usually ship the same or next business day after the order is placed.  Please note the following guidelines:

  • Orders are processed as quickly as possible and will usually ship the same or next business day after the order is placed.   Some products are shipped directly from the manufacturer and may take longer.
  • Most items are shipped economy via USPS or FedEx services and should arrive within 4-8 business days depending on your location. 
  • When possible, we offer express saver shipping via USPS Priority or FedEx Express Saver and these items will usually arrive in 2-5 days for domestic locations.  Contour will choose the most expedient shipping method based on your order.  Express rates are determined by order amount.
  • Many of the cushions we sell are very large and very light - they can be very expensive to ship, even at economy rates, and we cannot offer express shipping.   These typically include the BackMax, MiniMax, and many wedge cushions.    
  • Orders shipping outside of the continental US will incur higher rates.  If a shipping option is not offered, please contact Customer Service at customerserv@contourliving.com or 1-800-950-0230 for rates.
  • Many of our products are offered for international delivery via our eBay store
  • These brands typically ship directly from the manufacturer and should allow greater processing times:   Teeter, BedLounge, Therion, Snoozer, some body pillows.