The Heartbleed Bug

The Heartbleed Bug

Posted by Kate Ambrose on 10th Apr 2014

By now, I’m sure you’ve seen messages and read extensive articles across major news networks and social media platforms on the current Heartbleed Bug. Between your friends screaming in caps, “CHANGE YOUR PASSWORDS”, you losing your mind over which accounts you should change (or remember for that matter) or whether to give up on the internet all together, we want you to breathe, stay calm, especially if you are a customer!


If you're anything like my dad, you use the internet for one thing, paying bills, so everything else in cyberspace is pretty much unknown. So if you are like my good ol’ dad, the Heartbleed Bug basically is an attack on the vulnerability of the popular OpenSSL software used in applications like Apache and Nginx.

I know you are saying, “English please!”. Basically,sensitive information is normally secured using an SSL(password protected encryption), whether it is through email messages, social media networks, your favorite e-commerce shopping sites etc. So while this bug is basically attacking the server, they are able to grab memory (your information) by infiltrating this OpenSSL vulnerability.


Most larger sites utilizing OpenSSL have corrected the problem with patches and updates. Many social media sites such as Facebook, Instagram, Pinterest and the alike are advising to change passwords. Other companies like Amazon, email service providers, and banks and brokerage seem to be unaffected, there is an extensive list reported by Mashable with the companies feedback as to how it affects their users, which you can read and determine if you should change your password or not ( ).


Aside from your comfort and support, we take security very seriously at Because of the SSL type we use, your information was never at risk for being exposed by the Heartbleed bug. As an online shopper, it is important for me to know that my information is safe and secure, so it is always a priority and main goal to offer to you.

Contour Living does not store any personal information regarding your credit cards (thats why we always ask you for the info during checkout even if you have made multiple orders), and won’t ask you for any other personal information than what we need to accurately process your orders.

For more information of the Heartbleed Bug, please visit, as it does dive into the bug at hand and answers many questions you may have about it.