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Tips for Using Contour’s New Website

Bethaney Wallace on 3rd Nov 2013

As we discussed a few weeks ago, Contour Living is home to a brand new website design. And while this new sleek pattern is certainly more visually appealing, that doesn’t mean there isn’t a learning curve for using the new model. Links have moved, tabs now house group pages, and customer service contacts are now sitting at the top of each page. To put customers’ minds at ease, we’ve compiled a list of website highlights. That way shoppers can continue to use each page without fear of the updated design. (And for computer whizzes, this is a friendly reminder of what each feature has to offer.)

Page Basics

For those shopping for favorite products, holiday gifts, or best sellers, you’re in luck. Contour hosts a “Contour Living Best Sellers” section to house all of your (and our) most used finds. Simply scroll past the initial slider section to view all of these products in one space. Each description has been condensed for space purposes, but you can quickly find more by clicking in the blue rectangles.

Next, scroll to the bottom of the homepage for an array of links. Here you can click on clearance items, allergy protection, CPAP supplies, and more. Or, head to customer service links or sign into your account.

No matter your final destination, you’re likely to find it under these header sections. Just search and click for easy navigation.

Searching Through Categories

Another change at CountorLiving.com comes in the form of categories. At the top of the website you can see a variety of links, such as pillows, seating, sleeping, back pain solutions, etc. If you hover your mouse atop these sections, even more categories (or subcategories) will arise, helping you get to the page you need quickly and efficiently. By condensing these links, users are able to see more in a short amount of time, as well as find the best option for their needs. Pictures also help show what each page will have to offer.

One more website feature new to Contour is the all-in-one social media search bar. Use this orange section to type in something specific, live chat with a representative, or to follow us on social media, such as Facebook, Twitter, Google Plus, or Pinterest. By hosting this “floating” section, users can sign up to follow at any point without fear of losing their place within the website.

The bar also hosts your Checkout link, so each of these destinations can be found at any point during the shopping or browsing experience. However, users can also search at the very top of the home page. With multiple options, we’ve geared the website to act as convenient as possible.

All About Contour

For those wanting to learn more about Contour as a company or back related news and facts, be sure to check out the blog. This too can be found by a link at the bottom of the page; simply click on “blog” for access to all our relaxation tips, product releases, upcoming sales, and more. Or try “About Us” for more pointed company info, such as our mission statement, history, or location.

Or for answers to questions, try the FAQ page where you can find specific answers and explanations. Or, if yours isn’t listed, submit it through the Contact Us link for a speedy answer. You never know, your question may be the latest addition to FAQs.

To get the most out of your Contour Living online experience, follow the above navigation tips. However, should questions arise, remember to chat or call for help when browsing all your favorite back related products.

Happy searching!